RAVEN Facility On-Call paging system:

FOR SNF STAFF TO REACH RAVEN TELEMEDICINE ON CALL: The number is: 412-647-PAGE Enter pager number (72836) “RAVEN” and then after the beeps Enter the 10-digit call-back #

For Nurse Practitioners instructions to change coverage from one NP to another on the RAVEN pager: This must be done daily for the paging of Telly on call to work!

(Please dial in and change pager number a few minutes before your shift is to start)  There are two ways to call and change the pager: Do it yourself  Here are the steps to follow in order to change the “Coverage” on the Raven Telemedicine pager: Dial 412-647-6245 (412-647-MAIL) Enter in the five digit pager number (72836) “RAVEN” (it will tell you what number is currently covering RAVEN) Press # for more options Press 1 to change coverage  (It will repeat the number currently covering RAVEN) Press 1 again to change number Enter your Short Range number (listed below) Hang up Test by paging yourself Call an operator they can change the coverage for you 412-647-2345   Here is what the person who is leaving call should do at the end of their time on call to remove themselves from the on call paging process: The simplest way to handle this is to just: Call an operator at 412-647-2345. They can change the coverage for you to make the status change to “unavailable until <date and time>” Or if you want to do it yourself  Here are the steps to follow in order to change the “Coverage” on the Raven Telemedicine pager to “unavailable until <date and time>”: Dial 412-647-6245 (412-647-MAIL) Enter in the five digit pager number (72836) “RAVEN” Press 1 to change coverage Press 9 for a coverage status of “unavailable until < date and time>” and then enter the digits for the date and time it will resume. Hang up